Monday – Friday, 37.5 hours per week (for example 8-4 or 9-5)
Intermediate Level Apprenticeship
Main Purpose of the Job
The role of the Learning Management System (Barking, Havering and Redbridge Education Staff Training (BEST)) Administrator Apprentice is to assist and support the BEST Applications Systems Adviser in providing first line support to all users of the Trusts learning management system (BEST). Day to day services include data inputting, managing the workload in the shared mailbox and developing a technical expertise in the resolution of issues associated with the system. A good knowledge of I.T applications is considered essential for the post holder. Customer service duties are an important component of the role, and necessitate a positive attitude in dealing with a wide range of stakeholders and varying requests for information and guidance. The post holder will work under close supervision and escalate and issues that may arise to the BEST Applications Systems Adviser.
Successful candidate will be provided with the opportunity to complete a fully certified Apprenticeship in an Intermediate Business and Administration, which will cover the following frame work:
This Apprenticeship is funded for the duration of:12 months
PRIDE is at the heart of all we do. We take PRIDE in our care. It’s how we work.
All staff are expected to demonstrate PRIDE values and behaviours
Please be aware screening for this post will be taking place throughout June with employer interviews taking place 11th or 12th July 2017