HML(Cheshire), Apprentice Property Management Administrator

Positions: x1

Weekly wage: 

Working week: 
Monday to Friday - 9.00am - 5.00pm

Apprenticeship duration: 
12 months 

Apprenticeship level: 
Intertmediate Level Apprenticeship

Cheshire, WA16 6DD

Employer description 
"Through excellent personal customer service, we aim to be the leading independent professional property services company within the management sector.”

We are a leading property management company with over 50 years’ experience, and are committed to ensuring your home is handled with care and respect. With a varied portfolio of developments and with over 20 offices in the HML Group positioned conveniently around the UK, you are never far away from a local HML property manager.


Short description
We have an exciting new opportunity available for an Apprentice to join our property management team in Cheshire

The successful candidate will be given full guidance and instruction in understanding the residential property management sector and current legislation.

The role of Property Management Administrator is seen as a starter role within our industry. As such this is a fantastic opportunity to commence your career in Property Management.


Full description
The successful apprentice will be a confident communicator (both written and verbal) who enjoys problem solving for our customers.

The role will involve

  • Reviewing, coding and inputting invoices into our database
  • Ensuring all invoices are in the management company or developer name
  • It will also involve giving concise instructions to the property management assistant with regards to obtaining quotations, taking messages and assisting in dealing with matters pertaining to the portfolio.


Internal Training
Every employee gets access to our online training platform. This is where we host our standard induction programmes and compliance based training. Also used for soft skill development and MS office training.

We have set development programmes for those that progress through management with us and also we sponsor industry relevant qualifications.

We also run many soft skills training courses to support staff and their development.

Future Prospects
PMAs tend to develop into Junior Property Managers taking on a small portfolio of properties. They then progress into Property Managers and onto Senior Property Managers.


Skills required

  • Well presented
  • Interpersonal and oral communication skills
  • Customer focused
  • Strong organisational skills
  • Ability to multi-task
  • Used to excel reporting and Microsoft packages
  • Highly methodical
  • Ability to work on own initiative and within team framework
  • Good numerical skills
  • Diplomacy
  • Conscientious
  • Ability to prioritise workload and work under pressure

Personal qualities

  • Attention to detail
  • Wanting to please customers/clients
  • Enjoy working with a small team
  • Keen and interested


Training provided

Qualification:  Business Administration Apprenticeship
Level: 2
Duration: 12 months
Course Type: Apprenticeship Framework

Apprenticeship Delivery: Work based qualification. A tutor will visit you every 4-6 weeks in your work place.


Units Covered:
The programme is spread across 12 months and typically covers 15 units with the option to take on extra stretch and challenge units if desired. These units are split into 3 themes which complement each other and create a better learning experience:

1) Communication in Business

2) Administrative Services and Functions

3) Working in Business Teams

The programme will also require the apprentice to cover Employee Rights and Responsibilities (ERR) and Personal Learning and Thinking Skills (PLTS)


Functional Skills: 
Apprentices also work towards a Level 2 qualification in English and maths in the first half of the programme if they have no prior exemption (GCSE’s  A – C or equivalents in English and Maths).

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