Telesales Executive – Twickenham

Telesales Executive – Twickenham

Job Description

Hawk Training is a leading London training provider with over 20 years experience. Our reputation is one of excellence, we are known for our professionalism and passion for developing people and organisations. If you would like the opportunity to work for a growing organisation that rewards success and encourages growth and self development, please read the job requirements and excellent benefits below:

Reporting to the Operations Manager and part of our Learner Employer Advisory Team, your role will be to contact employers in London and South East to promote work-based Apprenticeships and Apprentice recruitment. The desired outcome will be to book initial appointments with the employers on behalf of the Learner Employer Advisors (LEAs) who will engage with the employer.

Benefits:

- 20 days plus bank holidays and Christmas period
- Excellent remuneration and career progression opportunities
- Pension following successful completion of probation
- Training and development to acquire relevant qualifications

Duties:

-To achieve and maintain the desired levels of sales activity via cold calling and follow up of targeted marketing campaigns
- Book and confirm quality appointments for LEAs
- Maximise business opportunities from incoming calls
- Ensure CRM database and diaries are accurate and up to date
- Communicate effectively with the employer via email and telephone including sending the relevant marketing information
- Responsible for proactively increasing awareness of all new products amongst clients and prospects
- Providing customers with an exceptional level of service
- To ensure that sales activity information is provided accurately and on time to the Sales and Marketing Manager as required

Key criteria:

- A minimum of 2 year’s current experience in a sales/telesales role
- Experience of promoting work based learning/training programmes is an advantage
- Proven success in meeting and exceeding targets
- Professional telephone manner and excellent customer service skills
- Ability to meet deadlines and targets
- Ability to effectively manage appointments electronically
- Up to date administration and IT skills
- Excellent communication skills both oral and written
- Ability to work on own initiative with a proactive approach
-  Accurate data entry and database skills

Hawk Training welcomes applications from all sectors of the community

To apply for the position, please send a cover letter along with your CV to recruitment@hawktraining.com

As an Equal Opportunities employer Hawk Training welcomes applications from all sectors of the community.